Frequently Asked Questions
What hours do you work?
Tuesday through Friday 10am to 6pm. I do not take appointments Saturday through Monday.
It's my first appointment with you and I don't know which session is best for me. What do I do?
No worries at all! Go ahead and fill out your New Guest Consultation form and tell me about what your hair history, what your current hair is like, and tell me about your hair goals. Once I receive your form, I'll suggest which service session I recommend based on the information you submitted. If I need any more details, I'll send you an email with further questions to help get clarity on which session would be best for you.
Should I wash my hair before my appointment?
If you have the Express session booked, it's not necessary since I will be washing your hair at the beginning of your appointment.
If you have any other session booked, it is best to have relatively clean hair. The layers of product, oil, dirt and dust that builds up in your hair between washes can affect the color’s ability to do it’s job correctly and efficiently.Also, make sure your hair is dry. Applying color or lightener to damp hair will affect the result. So let's avoid taking time out of your appointment for me to blowdry it before we start by making sure your hair is fully dried before you come in. On the day of your appointment, limit your products to leave in-treatments, serums/oil, and heat protectant. Avoid hairspray, dry shampoo, texture sprays and root color sprays.
I filled out the digital consultation form, now what?
Keep an eye out in your inbox, I will get back to you within 48 hours Monday-Friday. In that email, you will receive instructions on how to book an appointment online.